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Use this guide to help you setup, access and use voicemail functions for New School telephones.
Registering your voicemail account
If you are a new employee who would like voicemail or have not previously set up your voicemail account, please submit an IT Central service request, and include your four digit phone extension in the request description.
Setting up your personal New School voicemail
You may access your voicemail by calling 646-909-7000 on your phone (or extension 7000 from an on-campus phone), using the default PIN (12345#). Please see the below steps to complete your voicemail setup.
1. Call 646-909-7000 from your phone
2. Enter your PIN
The default PIN is 12345#. You will be prompted to change it during initial setup.
3. Follow system instructions for the following:
Setting up your departmental voicemail
If you are responsible for a departmental account, you can access and set it up by following these instructions:
1. Call 646-909-7000 to access the voicemail system
2. Press the star key (*) during the Cisco Unity welcome message
3. When prompted, enter your ID (4-digit desk phone extension) then press the pound key (#)
4. Enter the Account PIN
The default PIN is 12345#. You will be prompted to change it during initial setup.
5. Follow system instructions for the following:
Accessing your voicemail from another phone on campus
You may access your voicemail account from another phone on campus with the below instructions:
1. Call 646-909-7000 to access the voicemail system
2. Press the star key (*) during the Cisco Unity welcome message
3. When prompted, enter your ID (4-digit desk phone extension) then press the pound key (#)
4. Enter your PIN
Accessing your voicemail from off-campus
You may access your voicemail account from an off-campus phone with the below instructions:
1. Call your 10-digit university telephone number (including area code) or the main New School telephone number of 646-909-7000
2. At the greeting, press the star key *
3. When prompted for your ID, enter your 4-digit desk phone extension and press the pound key #
4. When prompted for your PIN, enter PIN and press the pound key #