How to Change or Reset Your Password

Summary

Learn how to reset your password if you have forgotten your New School password or if your New School password is expired..

Body

How to Change or Reset Your Password

The New School Account Portal allows you access to change or reset your New School password. 

 

Change Password

Step 1:  Go to account.newschool.edu 

Step 2: Login with your NETID and enter your current password


Account Portal Login Page

 

Step 3: Authenticate with the Duo multi-factor authentication connected to your account.

Step 4:  Select "My Password" on the left side panel bar.                     

            

Step 5: Enter your current password and then enter your new password and select "Reset" to update your account.                                                                         Change Password Update

 


Reset Password  

If you do not know your password and need to reset it.

 

Step 1: Go to account.newschool.edu and Select the "Forgot Password".


Account Portal Login Page

Step 2:  You will be routed to the password reset portal, select "NEXT"

 

Password Portal Reset

 

Step 3: Enter your NetID and select "Submit"

 

Locate Identity

Step 4: Select the recovery email where you will receive the Verification PIN. 

 

 

Verify Account

Step 5: Open the email and enter the PIN when prompted and select "Verify".

Account confirm for password reset

 

 

Step 6: Authenticate with the Duo multi-factor authentication connected to your account.

Step 7:  There may be more than one account available. Select "Reset" on the account to be reset

Verify account to be reset

Step 8:  Reset your account password by entering a new password and then confirm it by entering the new password again and select "Reset Password"  to update your account. 

 

Create a password

Details

Details

Article ID: 1507
Created
Tue 8/11/26 4:36 PM
Modified
Tue 8/11/26 4:47 PM