How to Reset Your Password

 

  1. Go to https://account.newschool.edu
  2. Click on the second option, "Reset Your Password"
  3. Enter your NetID (username) and click "Continue."
    • Your NetID is the first part of your New School email, NOT your N-number.
  4. You will be redirected to our Account Management Portal.
  5. Verify your New School ID Number.
    • If prompted to enter your date of birth please enter it in the MM/DD/YYYY format including slashes (/). For example if you are born January 2nd, 1989 you should input it as 01/02/1989.
  6. Authenticate with your Duo Push. 
    • If you do not have Duo Mobile set up, you will be asked to perform a first time setup on a mobile device.
  7. You will be asked to create a new password.
  8. Make sure the new password meets the password rules (on the right-hand side)
  9. Confirm and click "Submit."

 

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